Member of Jewelers Vigilance Committee
Our Mission - Sun Country Gems is dedicated to bringing beauty to the world through our product line of quality beads and jewelry supplies and our honest and fair business practices. Our primary inventory focus is gemstone beads, but we also have a wide selection of freshwater pearls, glass beads, shells, and metal beads, as well as the basics in jewelry making tools and findings.
Our Business - We are located in the high desert of Northern New Mexico, in the Old Town section of Albuquerque. You can find us across from the Plaza, West of the old church, in the Plaza Don Luis, second floor. Take a virtual tour of our shop. We have a small minimum bead order of just $5.00 and ship our beads promptly (most orders ship within 24 business hours of receipt depending on the shippers business hours.) Read some kind words our customers have to say about us.
Our Customers - Our customers are primarily bead jewelry making artisans, hobbyists, jewelry stores, and boutiques. We value your business and our reputation. Our policy is "your satisfaction guaranteed 100%." If for any reason you wish to return your purchase of jewelry supplies, we will gladly refund the price for packages that are unaltered.
Privacy Statement - We believe the Internet is a wonderful tool for people to communicate and share information, products, and services. However, it is also our belief that the information we gather in order to process a sale is private. We do not sell our mailing lists, nor do we share any of your personal information with others, aside from what is required to process your order. The only exceptions to the disclosures of this private information may be to Federal, State, or local Government agencies, medical or legal authorities in the course of their duties relating to legal, security, or health matters. All recipients of such records are required to comply with the Privacy Act of 1974, which details the protections of personal information. We may send you promotional materials from time to time, however, you can rest assured you will be given opportunity to stop future mailings from us.
Internet Security - Our Web site uses SSL (secure sockets layer) encryption for credit card transactions to promote the security of our Internet business. This means that your credit card and ordering information is secure during transmission over the Internet.
Return Policy - Our goal is that you are pleased with the beads and jewelry supplies you order from us. However, we realize that sometimes you may wish to return your purchase. We will accept returned, unaltered products (with the exception of books, magazines, DVDs, and software) in their original package, within six months of your purchase. No partial packages can be returned. There is no need to obtain a return authorization prior to returning any items. However, please include your order number so we can be sure we have all the information we need to refund your money properly. We do enforce the $5.00 minimum order amount to cover labor and postage. Please see our FAQ page on returns for details.
Frequently Asked Questions - Many answers to your questions are available on our FAQ page.
Our Philosophy - Whether you purchase a large quantity or a single item, we believe your business is important and respect that you have chosen us above our competitors to provide your beads and jewelry supplies.
For a more personal perspective on us, our business, our perspectives, and goings on in Sun Country check out our blog (click on the "News" link above.)
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We are your source for bead jewelry making - gemstone beads, seed beads, crystal beads, shells, Czech glass beads, and jewelry supplies.